Leads Workflow ("Leads Workflow," "we," "us," or "our") provides AI-powered lead acquisition and customer communication systems to businesses. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website at leadsworkflow.net and to the services and communications we operate on behalf of the businesses we work with.
On this page
1. Information we collect 2. How we use your information 3. SMS & messaging consent 4. How we share information (and how we don't) 5. Cookies & tracking technologies 6. Data security 7. Data retention 8. Your rights & choices 9. Children's privacy 10. Changes to this policy 11. Contact us1. Information we collect
We collect information you provide directly and information generated automatically when you interact with our website or services:
Information you provide
- Contact details — name, phone number, email address, and similar details you submit through a form, chat, call, or message.
- Inquiry content — the messages, questions, and information you share when you contact a business we serve or request information from us.
- Business information — for clients, the details needed to set up and operate their account.
Information collected automatically
- Usage & device data — IP address, browser type, device information, pages viewed, and referring URLs.
- Communication metadata — timestamps, delivery status, and interaction records for the emails, texts, and calls handled by our systems.
2. How we use your information
We use the information we collect to:
- Respond to your inquiries and connect you with the business you contacted.
- Send you messages, emails, and calls related to your request, including appointment scheduling and follow-up.
- Operate, maintain, and improve our website and services.
- Protect against fraud, abuse, and security threats.
- Comply with legal obligations.
3. SMS & messaging consent
When you provide your mobile number and opt in — by submitting a form, checking a consent box, or replying to a message — you agree to receive text messages related to your inquiry, such as replies, appointment reminders, and follow-ups, from the business you contacted or from Leads Workflow on its behalf.
- Message frequency varies based on your interaction.
- Message and data rates may apply.
- You can opt out at any time by replying STOP. Reply HELP for assistance.
- Consent to receive text messages is not a condition of any purchase.
Your mobile opt-in and consent information is never sold, and it is never shared with third parties or affiliates for their marketing purposes. It is used solely to deliver the messaging you requested.
4. How we share information (and how we don't)
We do not sell your personal information, and we do not share it with third parties for their own marketing. We share information only in these limited situations:
- With the business you contacted. If you submit an inquiry to a business we serve, your information is shared with that business so it can respond to you.
- With service providers who help us operate our systems (for example, messaging, email, and hosting infrastructure), bound by contract to protect your data and use it only to provide those services to us.
- For legal reasons, when required by law or to protect the rights, safety, and security of Leads Workflow, our clients, or the public.
5. Cookies & tracking technologies
Our website uses cookies and similar technologies to keep the site functioning, remember preferences, and understand how the site is used so we can improve it. You can control cookies through your browser settings; disabling some cookies may affect how the site works. We do not use cookies to sell your data or to build advertising profiles for third parties.
6. Data security
We use administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, and destruction — including encryption in transit, access controls, and secure, reputable infrastructure providers. No method of transmission or storage is completely secure, but we work to protect your information and to promptly address any issues that arise.
7. Data retention
We keep personal information only as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
8. Your rights & choices
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of certain processing. You can:
- Reply STOP to any text message to stop SMS communications.
- Use the unsubscribe link in any marketing email.
- Contact us at privacy@leadsworkflow.net to make a privacy request.
We will honor valid requests as required by applicable law and will not discriminate against you for exercising your rights.
9. Children's privacy
Our website and services are intended for adults and are not directed to children under 13 (or the age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
10. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above, and material changes will be reflected on this page. Your continued use of our website or services after an update means you accept the revised policy.
11. Contact us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Leads Workflow
Email: privacy@leadsworkflow.net
General: hello@leadsworkflow.net
Web: leadsworkflow.net